Our Reviews
Terrie T|2025 GMC Acadia
Confirmed Sales Customer
4/23/2025
Our recent vehicle deal with Dino at guys buick was absolutely great. Everyone there seen us get the best deal. Thank Dino and everyone, you all rock. Sincerely terrie thomas and vernon crites.
DINO CARSON
4/23/2025
Our entire team appreciates your kind words. I'm glad we were able to work with your budget and get you the best deal possible. We're always here to provide the same great service whenever and whatever your vehicle needs will be!
RANSON, WV
Nicole D|2018 GMC Yukon
Confirmed Service Customer
5/2/2025
Great customer service always!
5/2/2025
Nicole, we're glad to hear you had such a positive experience with our team! We appreciate your trust in us and we strive to make our customers happy. You have a pleasant day!
CHARLES TOWN, WV
Lee J|2021 GMC Terrain
Confirmed Service Customer
5/7/2025
I have used Guys since 1981 and have always found that my safety and satisfaction is always first on Service's mind. I also observe that other customers feel the same. Won't go anywhere else. Thanks to Gary, Gary, Robbie and Chris for such great service
5/8/2025
Lee, thank you for highlighting some of our staff who helped make this such a great experience. We sincerely value your business and look forward to your next visit! Enjoy your upcoming trip!
KEARNEYSVILLE, WV
Paul S|2022 GMC 2500HD Sierra
Confirmed Service Customer
7/11/2025
It’s the same each time. Friendly great service at a great price. The parts were ordered ahead of time, they arrived on time, the service was completed ahead of schedule, the problem was solved the first time, and the bill was less than expected. I couldn’t ask for any more.
7/11/2025
Thanks Paul. We greatly appreciate your kind words and hope to see you real soon. Our customers are our number 1 priority and we are glad we were able to keep our tradition going. Thanks again and get those food plots ready!!
Charles Town, WV
John W|2022 GMC Terrain
Confirmed Service Customer
7/25/2025
Always friendly and helpful. Excellent service. Thanks to all.
7/26/2025
It's our commitment to ensure quality customer care by providing a friendly and professional service to all our guests. Please come see us for any future needs.
Shepherdstown, WV
Guy C|2014 Buick Enclave
Confirmed Service Customer
8/11/2025
Great experience as usual. In and out real qwick. Problem solved same day.
8/11/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CHARLES TOWN, WV
Marian W|2017 Buick Encore
Confirmed Service Customer
9/12/2025
Explained when I will need tires and when they should be on sale.
9/12/2025
Thanks you Marian for taking the time to complete the survey. We're glad to hear you found our staff was so knowledgeable and helpful and look forward to seeing you again in the future. Have a great day!!
HARPERS FERRY, WV
Jackie H|2020 Buick Envision
Confirmed Service Customer
9/19/2025
Fast, competent and friendly service
9/19/2025
Hi, thanks for taking the time to leave a review. We're glad to hear you found our staff was so knowledgeable and helpful and we look forward to your next visit.
CHARLES TOWN, WV
Gary D|1996 GMC Sonoma
Confirmed Service Customer
4/13/2025
They worked very hard to make sure I got the vehicle I was looking for.
4/14/2025
Gary, It was a pleasure working with you and finding you the vehicle you wanted. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HARPERS FERRY, WV
William M|2025 GMC Canyon
Confirmed Sales Customer
5/29/2025
Very positive. Love small town dealerships that do not rush you from station to station.
DINO CARSON
5/29/2025
Ben, we appreciate you taking the time to give us your feedback. As you know, we try to take our time and do it right the first time. You take care and we look forward to seeing you again real soon. Go Shepherd Rams!!
SHEPHERDSTOWN, WV
Nancy R|2015 Chevrolet Malibu
Confirmed Service Customer
6/28/2025
They did a great job. They was do.
6/28/2025
We appreciate you always finding time to give us a kind word and being a valued customer. Thank you again for choosing Guy's GMC, INC. and we hope to see you again.
HARPERS FERRY, WV
Michael C|2020 Buick Envision
Confirmed Service Customer
6/30/2025
All the folks at Guys are a pleasure to work with, they are friendly, courteous and efficient. For over 15 years we have bought vehicles from Guys (Dwayne & Guy) & the maintenance team ( Robbie, Richard & Chris) have been fantastic to work with. We trust them implicitly and wouldn’t go anywhere else.
6/30/2025
Mike, we appreciate you taking the time to share such kind works about our Sales and Service teams. We strive to treat all customers with fairness and respect and do appreciate you being loyalty to our dealership. Hope to see you on your next visit!
Charles Town, WV
Oatha M|2025 GMC Sierra 1500
Confirmed Sales Customer
7/1/2025
Right vehicle at a reasonable price.
SPENCER HOWARD
7/1/2025
Thank you for your purchase and we hope we met all you dealership expectations. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CHARLES TOWN, WV
Guy C|2024 GMC Terrain
Confirmed Service Customer
7/16/2025
Great dealership! I wouldn't go anywhere else.
7/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Hi, thanks for taking the time to leave a review.
CHARLES TOWN, WV
Guy C|2024 GMC Terrain
Confirmed Service Customer
8/27/2025
Wonderful!
8/27/2025
It is great to hear everything was done quickly and to your satisfaction!
Charles Town, WV
Luther C|2026 GMC Sierra 1500
Confirmed Sales Customer
9/8/2025
good people and easy to deal with
RANSON, WV
Guy C|2014 Buick Enclave
Confirmed Service Customer
9/23/2025
Great dealership to deal with.
CHARLES TOWN, WV
Alan W|2021 Buick Encore
Confirmed Service Customer
10/21/2025
The service department staff was efficient and cordial and the work well done.
10/21/2025
Alan, Its always great to hear our customers are getting the service they deserve and we sincerely value your business. We look forward to seeing you again at your next visit. You have a great day!
Charles Town, WV
George W|2026 GMC Acadia
Confirmed Sales Customer
10/28/2025
Dino did everything in his power to make things right
DINO CARSON
10/28/2025
We do appreciate your patience and understanding and allowing us the time to take care of the issue at hand. Nothing makes us happier than knowing our customers are happy with their vehicles and can now focus on more important things. Always know we are here for you.
CHARLES TOWN, WV
Kevin T|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
10/31/2025
Had a great experience with discussion the deal, delivery and after delivery. Will definitely call on them again and recommend them to friends and family.
DINO CARSON
11/1/2025
We appreciate the kind words and was so glad your experience was good throughout. The best form of advertising is by word of mouth so please pass on your experience with us to others and we will strive to provide the customer service that we are known for. Thanks again Kevin and I love the pic from Florida.
BIGLERVILLE, PA
John W|2022 GMC Terrain
Confirmed Service Customer
1/14/2026
Guy’s is always courteous and efficient. I’m completely satisfied.
1/14/2026
John, we appreciate you taking the time to complete the survey and your loyalty. Its always a pleasure seeing you and just taking for a few I know you are a busy man. You take care and have a blessed day!
Shepherdstown, WV
Guy C|2024 GMC Terrain
Confirmed Service Customer
10/14/2025
Great dealership to deal with.
10/14/2025
Hi there, we are very happy to have provided you with such a positive experience!
CHARLES TOWN, WV
Luther N|2020 Buick Encore GX
Confirmed Service Customer
10/27/2025
changed brakes
10/27/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Guy's GMC, INC. and we hope to see you again soon!
MARTINSBURG, WV
John H|2021 Buick Encore GX
Confirmed Service Customer
10/29/2025
Very courteous and got thejob done in a timely manner
10/29/2025
Thank you John for taking the time to give us your thought on your recent service visit. It is great to hear everything was done quickly and to your satisfaction! We appreciate your business and hope you have a pleasant day.
Kearneysville, WV
John W|2022 GMC Terrain
Confirmed Service Customer
11/5/2025
They are always courteous and friendly. Great job and done quickly. Thanks, again
11/5/2025
John, we appreciate you taking the time to share your experience with us. It was great seeing you again and we hope you have a pleasant day. Take care
Shepherdstown, WV
Kevin W|2026 GMC Sierra 1500
Confirmed Sales Customer
11/5/2025
Went above and beyond to get my discount
DINO CARSON
11/5/2025
It was my pleasure working with you and getting you deal you deserve. You are a loyal customer and we were glad we could get you the vehicle you wanted. See ya soon!
FRENCH CREEK, WV
Guy C|2025 GMC Acadia
Confirmed Service Customer
11/15/2025
Exceeded my expectations. Great dealership to do business with.
11/15/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Charles Town, WV
James S|2016 GMC 1500 Sierra
Confirmed Service Customer
11/22/2025
Very very happy
11/22/2025
It's always a pleasure hearing that a customer was satisfied with our service. We value our customers and will do all we can to ensure they are in good hands. Thanks you for choosing GUY'S and have a blessed day!
Charles Town, WV
Guy C|2014 Buick Enclave
Confirmed Service Customer
12/23/2025
Great dealership to do business with!
12/23/2025
We appreciate all you do for Guys GMC and hope you have a wonderful Holidays.
CHARLES TOWN, WV
Lawrence A|2018 GMC 1500 Sierra
Confirmed Service Customer
1/11/2026
Everything excellent every time.
1/12/2026
We appreciate you taking the time to give us your feedback on your experience. We definitely appreciate your loyalty and business. You have a blessed day!
Martinsburg, WV