Our Reviews
Jackie H|2020 Buick Envision
Confirmed Service Customer
9/19/2025
Fast, competent and friendly service
9/19/2025
Hi, thanks for taking the time to leave a review. We're glad to hear you found our staff was so knowledgeable and helpful and we look forward to your next visit.
CHARLES TOWN, WV
Alan W|2021 Buick Encore
Confirmed Service Customer
10/21/2025
The service department staff was efficient and cordial and the work well done.
10/21/2025
Alan, Its always great to hear our customers are getting the service they deserve and we sincerely value your business. We look forward to seeing you again at your next visit. You have a great day!
Charles Town, WV
Guy C|2014 Buick Enclave
Confirmed Service Customer
12/23/2025
Great dealership to do business with!
12/23/2025
We appreciate all you do for Guys GMC and hope you have a wonderful Holidays.
CHARLES TOWN, WV
John W|2022 GMC Terrain
Confirmed Service Customer
1/14/2026
Guy’s is always courteous and efficient. I’m completely satisfied.
1/14/2026
John, we appreciate you taking the time to complete the survey and your loyalty. Its always a pleasure seeing you and just taking for a few I know you are a busy man. You take care and have a blessed day!
Shepherdstown, WV
ROBERT F|2026 GMC Canyon
Confirmed Sales Customer
2/5/2026
Guys always offers excellent service. We are repeat customer for over 40 years,
JACOB NEIDIG
2/6/2026
Thank you so much for so many years of loyalty. It was a pleasure working with you and we look forward to your next visit.
CHARLES TOWN, WV
William C|2018 GMC 1500 Sierra
Confirmed Service Customer
4/17/2026
Great service, great communication! I’m very happy with my experience!
CHRIS C
4/17/2026
Thank you for the kind words regarding our service department and dealership. Enjoy the weather and have a blessed day!
Charles Town, WV
George W|2026 GMC Acadia
Confirmed Sales Customer
10/28/2025
Dino did everything in his power to make things right
DINO CARSON
10/28/2025
We do appreciate your patience and understanding and allowing us the time to take care of the issue at hand. Nothing makes us happier than knowing our customers are happy with their vehicles and can now focus on more important things. Always know we are here for you.
CHARLES TOWN, WV
Kevin W|2026 GMC Sierra 1500
Confirmed Sales Customer
11/5/2025
Went above and beyond to get my discount
DINO CARSON
11/5/2025
It was my pleasure working with you and getting you deal you deserve. You are a loyal customer and we were glad we could get you the vehicle you wanted. See ya soon!
FRENCH CREEK, WV
Linda L|2021 GMC Acadia
Confirmed Service Customer
4/15/2026
Great service
ROBBY R
4/17/2026
We appreciate you taking the time to let us know how we did. You have a blessed day!
MARTINSBURG, WV
Guy G|2025 GMC Acadia
Confirmed Service Customer
5/18/2026
Terriffic Service.
CHRIS C
6/10/2026
Thank you for taking the time and letting us know how we did. Always a pleasure catching up. Take care!
Charles Town, WV
John M|2022 GMC 3500HD Sierra
Confirmed Service Customer
6/13/2026
Excellent
ROBBY R
6/13/2026
Thank you John for giving us such a high rating. We appreciate you taking the time and letting us know how we did. Take care and have a blessed day!
HEDGESVILLE, WV
Guy C|2014 Buick Enclave
Confirmed Service Customer
9/23/2025
Great dealership to deal with.
CHARLES TOWN, WV
Luther N|2020 Buick Encore GX
Confirmed Service Customer
10/27/2025
changed brakes
10/27/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Guy's GMC, INC. and we hope to see you again soon!
MARTINSBURG, WV
James P|2024 GMC Terrain
Confirmed Service Customer
1/25/2026
Friendly and great service
1/27/2026
Thank you Jimmy for taking the time to share your review. Hope you have an great day and that you didn't get snowed in. Take Care.
RANSON, WV
James J|2017 GMC Terrain
Confirmed Service Customer
2/12/2026
Friendly visit
ROBBY R
6/10/2026
Our business survey module was having issues so I had not been able to respond to any of our customer feedback. We do appreciate your high rating and letting us know how we preformed. Thank you for your business and have a blessed day.
HARPERS FERRY, WV
Clifford A|2024 GMC Sierra 3500 HD
Confirmed Service Customer
2/20/2026
Excellent service
ROBBY R
6/10/2026
Our business survey module was having issues so I had not been able to respond to any of our customer feedback. We do appreciate your high rating and letting us know how we preformed. Thank you for your business and have a blessed day.
Kearneysville, WV
Guy G|2025 GMC Acadia
Confirmed Service Customer
2/24/2026
Excellent dealership to deal with!!
ROBBY R
6/10/2026
Our business survey module was having issues so I had not been able to respond to any of our customer feedback. We do appreciate your high rating and letting us know how we preformed. Thank you for your business and have a blessed day.
Charles Town, WV
Roger M|2024 GMC Acadia
Confirmed Service Customer
4/3/2026
Very friendly, prompt and thorough
Frederick, MD
Paul G|2022 GMC 2500HD Sierra
Confirmed Service Customer
4/10/2026
Always great
ROBBY R
4/17/2026
Thank you so much for letting us know how we did on your recent visit
Charles Town, WV
John E|2022 GMC Terrain
Confirmed Service Customer
4/10/2026
Just a great dealership
CHRIS C
4/17/2026
Always a pleasure speaking with you and just catching up. You have a blessed day
Shepherdstown, WV
Lee S|2021 GMC Terrain
Confirmed Service Customer
7/11/2026
Always great customer service and technical expertise
KEARNEYSVILLE, WV
Paul P|2024 GMC Canyon
Confirmed Service Customer
2/23/2026
Have always gotten great service there
ROBBY R
6/10/2026
Our business survey module was having issues so I had not been able to respond to any of our customer feedback. We do appreciate your high rating and letting us know how we preformed. Thank you for your business and have a blessed day.
HARPERS FERRY, WV
James A|2023 GMC Yukon XL 1500
Confirmed Service Customer
3/19/2026
Guys is the go-to place; professional, helpful, great pricing and great people.
Charles Town, WV
William M|2025 GMC Canyon
Confirmed Service Customer
3/23/2026
Service was done quickly... No issues.
Shepherdstown, WV
Guy G|2014 Buick Enclave
Confirmed Service Customer
5/6/2026
Great dealership to deal with. Sales and service are top notch. I have purchased 2 new vehicles and 1 pre owned vehicle in the last 6 months.
CHRIS C
6/10/2026
We are grateful to have you as a customer. You are like family to use and we are so you are satisfied with our business. You have a great time at the beach!
CHARLES TOWN, WV
Danesia G|2021 Buick Encore
Confirmed Service Customer
5/13/2026
Always a pleasure to deal with.
ROBBY R
6/10/2026
We appreciate your business and look forward to seeing you again real soon. Have a great time at the beach!
CHARLE TOWN, WV
James J|2017 GMC Terrain
Confirmed Service Customer
5/18/2026
Efficient and a pleasant visit
CHRIS C
6/10/2026
We appreciate all your business and loyalty to our dealership. ITs also great to have a few minutes to catch us. Have a blessed day!
HARPERS FERRY, WV
Brandy F|2023 GMC Acadia
Confirmed Service Customer
6/1/2026
Quick, nice and pleasant
ROBBY R
6/10/2026
We appreciate you taking the time to let us know how we did. Thank you for your loyalty and business. Have a blessed day!
RANSON, WV
John H|2021 Buick Encore GX
Confirmed Service Customer
10/29/2025
Very courteous and got thejob done in a timely manner
10/29/2025
Thank you John for taking the time to give us your thought on your recent service visit. It is great to hear everything was done quickly and to your satisfaction! We appreciate your business and hope you have a pleasant day.
Kearneysville, WV
Lawrence A|2018 GMC 1500 Sierra
Confirmed Service Customer
1/11/2026
Everything excellent every time.
1/12/2026
We appreciate you taking the time to give us your feedback on your experience. We definitely appreciate your loyalty and business. You have a blessed day!
Martinsburg, WV
Jeffrey L|2020 GMC 1500 Sierra
Confirmed Service Customer
2/6/2026
Good job
ROBBY R
6/10/2026
Our business survey module was having issues so I had not been able to respond to any of our customer feedback. We do appreciate your high rating and letting us know how we preformed. Thank you for your business and have a blessed day.
MARTINSBURG, WV
Lee S|2021 GMC Terrain
Confirmed Service Customer
2/17/2026
Always a great experience
ROBBY R
6/10/2026
Our business survey module was having issues so I had not been able to respond to any of our customer feedback. We do appreciate your high rating and letting us know how we preformed. Thank you for your business and have a blessed day.
KEARNEYSVILLE, WV
Robert J|2023 GMC Acadia
Confirmed Service Customer
4/15/2026
Courteous, efficient and friendly.
CHRIS C
4/17/2026
WE appreciate you taking the time to give us a great review. You have a blessed day!
Harpers Ferry, WV
Keith A|2019 GMC 2500HD Sierra
Confirmed Service Customer
2/14/2026
Great service
CHRIS C
6/10/2026
Our business survey module was having issues so I had not been able to respond to any of our customer feedback. We do appreciate your high rating and letting us know how we preformed. Thank you for your business and have a blessed day.
HARPERS FERRY, WV
John W|2022 GMC Terrain
Confirmed Service Customer
3/16/2026
Always efficient and friendly. All work performed well.
Shepherdstown, WV
Oatha D|2025 GMC Sierra 1500
Confirmed Service Customer
5/7/2026
Prompt professional service by technicians that care!
ROBBY R
6/10/2026
We always love to hear our technicians and making our customers happy. Thanks for the feedback and we hope you have a great day. Take care!
Charles Town, WV
Jefferey S|2022 GMC Acadia
Confirmed Service Customer
5/7/2026
Very nice and understanding
CHRIS C
6/10/2026
Thank you Jeff for taking the time and providing some feedback about your recent visit. We are very glad t hear it was a pleasant one and we hope you have a blessed day. Take care!
Mineral, VA
Robert P|2017 Buick Enclave
Confirmed Service Customer
5/7/2026
Always a pleasant experience!
ROBBY R
6/10/2026
Glad to hear your visit was a good one. We appreciate you taking the time to share your experience and look forward to your next visit. Have a blessed day!
Charles Town, WV
DANIEL G|2026 GMC Terrain
Confirmed Sales Customer
5/14/2026
Dino was fantastic, possibly the easiest car purchase I have ever made. No pressure sales. Small town dealership with small town family values. Would recommend 10/10
DINO CARSON
6/10/2026
It was a pleasure meeting you and your wife and thank you for choosing Guys GMC. I look forward to more future visits even if its just a cup of coffee. See ya soon!
MARTINSBURG, WV
Guy G|2025 GMC Acadia
Confirmed Service Customer
7/15/2026
Great experience as always!!
Charles Town, WV
Jefferey S|2022 GMC Acadia
Confirmed Service Customer
8/11/2026
On time good job
ROBBY R
8/17/2026
We appreciate you taking the time to let us know how we did. Thank you for your business and trusting in us. Have a blessed day!
Mineral, VA
Guy C|2024 GMC Terrain
Confirmed Service Customer
10/14/2025
Great dealership to deal with.
10/14/2025
Hi there, we are very happy to have provided you with such a positive experience!
CHARLES TOWN, WV
Alan E|2021 Buick Encore
Confirmed Service Customer
2/19/2026
Courteous and professional service always
CHRIS C
6/10/2026
Our business survey module was having issues so I had not been able to respond to any of our customer feedback. We do appreciate your high rating and letting us know how we preformed. Thank you for your business and have a blessed day.
Charles Town, WV
William H|1999 GMC Yukon
Confirmed Service Customer
6/18/2026
Great service
CHRIS C
6/18/2026
We appreciate you taking the time to let us know how we did. You have a blessed day.
SUMMIT POINT, WV
James P|2023 GMC YUKON XL D
Confirmed Service Customer
8/9/2026
Every town needs a dealership if this stature
CHRIS C
8/17/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Guy's GMC, INC..
Charles Town, WV
Kevin T|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
10/31/2025
Had a great experience with discussion the deal, delivery and after delivery. Will definitely call on them again and recommend them to friends and family.
DINO CARSON
11/1/2025
We appreciate the kind words and was so glad your experience was good throughout. The best form of advertising is by word of mouth so please pass on your experience with us to others and we will strive to provide the customer service that we are known for. Thanks again Kevin and I love the pic from Florida.
BIGLERVILLE, PA
John W|2022 GMC Terrain
Confirmed Service Customer
11/5/2025
They are always courteous and friendly. Great job and done quickly. Thanks, again
11/5/2025
John, we appreciate you taking the time to share your experience with us. It was great seeing you again and we hope you have a pleasant day. Take care
Shepherdstown, WV
Guy C|2025 GMC Acadia
Confirmed Service Customer
11/15/2025
Exceeded my expectations. Great dealership to do business with.
11/15/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Charles Town, WV
James S|2016 GMC 1500 Sierra
Confirmed Service Customer
11/22/2025
Very very happy
11/22/2025
It's always a pleasure hearing that a customer was satisfied with our service. We value our customers and will do all we can to ensure they are in good hands. Thanks you for choosing GUY'S and have a blessed day!
Charles Town, WV
Faylee W|2020 GMC Terrain
Confirmed Service Customer
1/26/2026
Easy to schedule, friendly, efficient.
1/27/2026
We appreciate you taking the time to share your experience and giving us 5 stars. We value your business along with your loyalty. You have a blessed day.
CHARLES TOWN, WV
Robert P|2017 Buick Enclave
Confirmed Service Customer
6/10/2026
Always a good experience!
ROBBY R
6/10/2026
Glad to hear all went well at your recent visit and your experience was a good one. Thank you for your loyalty and we look forward to seeing you again. Have a blessed day!
Charles Town, WV
John E|2022 GMC Terrain
Confirmed Service Customer
7/1/2026
always a pleasant service experience
CHRIS C
8/8/2026
We appreciate your loyalty and support over the years. Please have a great day!
Shepherdstown, WV
Guy G|2026 GMC Terrain
Confirmed Service Customer
7/1/2026
Terrific experience!
ROBBY R
8/8/2026
Thank you for the great rating.
Charles Town, WV
Rebecca J|2019 Buick Encore
Confirmed Service Customer
7/16/2026
I received excellent service. Very friendly staff, too!
CHARLES TOWN, WV
DANIEL G|2026 GMC Acadia
Confirmed Sales Customer
7/29/2026
This is the 2nd new car we have bought in the past 2 months. Guy's GMC is a small town, FAMILY owned dealership and it shows in everyway. And that's a good thing!! We have been fortunate to have Dino as our salesman for our 2 purchases. There is zero pressure, just an honest businessman providing great service. If you are looking for a new or used car, do yourself a favor and stop into GUYS GMC in Ranson WV!!
DINO CARSON
8/8/2026
We appreciate you taking the time to let us know how your sales experience was. Your business means so much to us and was were so glad you chose us for you next vehicle purchase. Take care and have a great summer.
MARTINSBURG, WV
Richard C|2011 Buick Lucerne
Confirmed Service Customer
5/20/2026
Good local people .Known them since 1980's Robbie Cain is the real deal ! He cares about his customers and there satisfaction .
CHRIS C
6/10/2026
Thank you Richard for taking the time and letting us know how we did. You have a great day and have a great summer.
RANSON, WV
Guy G|2025 GMC Acadia
Confirmed Service Customer
6/29/2026
Great service and sales!
ROBBY R
8/8/2026
Thanks for the great rating!!!
Charles Town, WV
Gwendolyn C|2025 GMC Acadia
Confirmed Service Customer
7/24/2026
Great customer service, friendly staff
CHRIS C
8/8/2026
We were glad to see you and to take a minute and catch up. We value your business and look forward to your next visit.
Martinsburg, WV
James J|2012 GMC Terrain
Confirmed Service Customer
8/2/2026
Good service and friendly staff
CHRIS C
8/8/2026
Always a pleasure seeing you and we look forward to seeing you on your next visit. Take care of that shoulder.
HARPERS FERRY, WV
Danesia G|2021 Buick Encore
Confirmed Service Customer
8/11/2026
Great dealership!!
ROBBY R
8/17/2026
Thank you for allowing us to service your vehicle. We value our customers greatly and want them to be satisfied. Have a wonderful day!
CHARLE TOWN, WV